🌏Why We're Here & What We Do

This page provides and overview about why we started Trusst AI and what we build.

Why We're Here

We believe customer experience (CX) is the true differentiator. With good data and the right technology organizations can augment human intelligence and solve CX challenges with speed and agility.

What We Do

We build software utilizing generative AI (GenAI) technologies for human-driven analysis of CX. It allows organizations to gain actionable insights from customer interactions – without the need to hire a team of data scientists.

TrusstGPT is a conversational data platform that enables you to gain rich insights into the conversations your organization is having with your customers, across every touch point. TrusstGPT allows you to gain a deep understanding, by simply asking questions.

TrusstGPT, can ingest all types of customer interaction data from sources such as CRM, voice calls, chat, email, surveys, complaints, text, socials and web. It is a flexible, simple, no-code tool that can be used immediately

• to transcribe and translate customer interactions in ~100 languages

• gain CX insights

• automate quality management

• generate IVR routing and enable propensity (precision) routing. matching agents with customers

• identify knowledge gaps & create content

• trigger alerts, workflows & actions via API